To report a missed attack:

Use impero to report in to the end users laptop/computer and then follow the guide below.


  1. Open Outlook in a web browser. Usually, you will navigate to http://outlook.office.com/ and log in with your credentials for your organisation.
  2. Click New Message. 
  3. Locate the suspicious email in the Inbox. 
  4. Click the suspicious email and drag it into the new, blank message. It appears as an attachment. 
  5. Add the following information:
    • To: SentinelAnalysts_Team@barracuda.com
    • Subject: Report Missed Attack, or something similar
    • Body: Optionally, add a note to the Impersonation Protection Analysts Team to provide additional information or context.
  6. Click Send.

The Impersonation Protection team will send you an email, confirming receipt of your submission. At this time, we are unable to follow up on individual submissions.