Westcountry Schools Trust

FAQ 0

Getting Started 0

Announcements 0

Knowledge Base 3

• Ways to detect a Phishing email.
• Change your password to a passphrase!
• Inventry Agreement Screen Guidance Setup (Educational)

Class Charts 2

• Link Class Charts Logon to Office 365
• Student / Parent Class Chart App Activation Code

WiFi 2

• WIN 10 - WiFi - Forget and reconnect to a WiFi network
• WIN 11 - WiFi - Forget and reconnect to a WiFi network

Power 1

• Battery Report - Windows

Hosted SIMS 1

• SIMS Diagnostics Information

Inventry 3

• Remove Duplicate records
• Assign ID card for use by Proximity
• Inventry Licences

PSF 1

• Accessing PSF

Microsoft Teams 1

• How to record and transcribe meetings in Microsoft Teams

General 6

• Blocked email address.
• Inventry App
• Install Inventry Console
• Barracuda Report a missed email attack
• Apply AutoCAD 2023 License

View all 6

SIMS 1

• Austin Farm SIMS access from Chromebooks.

Digital Signage 1

• Change PowerPoint for a Display

ECC Phone System 4

• Pick up Voicemail from another Extension
• Phone Redial
• Search Contact
• Reception Transfer

Microsoft Office 1

• Powerpoint - Fullscreen Presentation mode on all displays

Microsoft Teams 3

• Mute all Participants in Teams Meeting
• Group Management Guide
• Outlook - Teams Add-In missing

General 7

• Missing File Explorer Icon
• Show My Homework - Clearing your Cache
• How to turn on Google sync and access staff bookmarks.
• How to turn on Google sync and access Chrome Apps
• How to switch between multiple GMail accounts

View all 7

Freshdesks 1

• Agent accounts First time logon

Windows 5

• Windows 11/10 - Asking your device to check for updates
• Laptop Battery Report Guide
• Autopilot Existing Device
• Setup WeST PSF VPN
• Migrate DHCP to New Server

Aruba 2

• Network - Changing Port VLAN in Aruba Central
• Network - Adding or removing SSID's to AP's in Aruba

Microsoft Office 1

• Outlook - Teams Add-In missing

RICOH 1

• RICOH Support - Logging an Incident / Chasing Update

Microsoft 365 Account 5

• Authenticator application (Phone) asking for Authentication Key
• Mail - Primary email address is .onmicrosoft (AD sync ON)
• Checking O365 License Allocation
• Restore or remove a recently deleted user
• Reset Users Multiform authentication / Microsoft Authentication App.

Inventry 2

• Auto Code (Assigning a card/fob to personnel/staff members)
• Scan Code Manager

SIMS Bootstrap Fix 1

• Deployable SIMs Bootstrap fix

Account Management 1

• How do I log in with my Microsoft