Each staff iPad is assigned to a single user using a combination of an Apple ID and a Microsoft 365 Account. On WeST managed staff iPad's, all application installs are managed through the app pre-installed, called 'Comp Portal'.
Company Portal should be signed in when the iPad is provided, but if at any point it asks for credentials, they will be the username and password used for your '@westst.org.uk' account.
Upon opening the app, you will likely be presented with the 'Apps' page, where you will see a list of 'Featured apps' and 'Recently published'. Tapping 'View all apps' in the 'Recently published' area will show a page with all of the apps that are available for your user group.
Tapping and app will take you to that individual applications page showing details and importantly an 'Install' button. Tapping this will install the app and it will then become available on your iPad home screen.
New app requests
If there is a particular app that is not showing as available in your Company Portal, it will need to be purchased and assigned to your group by a member of the WeST IT team. This applies to both free and paid for applications.
Please log a request to 'westsupport@westst.org.uk' with the name of the app, it's price and ideally a link to the application in the Apple 'App Store' (link below). This is so we can ensure that it is the correct version and check relevant pricing information.
If the app requires payment for licenses, we will contact you on case-by-case basis to arrange this.
Links:
Apple App Store (UK): https://www.apple.com/uk/app-store/