Westcountry Schools Trust

Freshdesks 1

• Agent accounts First time logon

Windows 5

• Windows 11/10 - Asking your device to check for updates
• Laptop Battery Report Guide
• Autopilot Existing Device
• Setup WeST PSF VPN
• Migrate DHCP to New Server

Aruba 2

• Network - Changing Port VLAN in Aruba Central
• Network - Adding or removing SSID's to AP's in Aruba

Microsoft Office 1

• Outlook - Teams Add-In missing

RICOH 1

• RICOH Support - Logging an Incident / Chasing Update

Microsoft 365 Account 5

• Authenticator application (Phone) asking for Authentication Key
• Mail - Primary email address is .onmicrosoft (AD sync ON)
• Checking O365 License Allocation
• Restore or remove a recently deleted user
• Reset Users Multiform authentication / Microsoft Authentication App.

Inventry 2

• Auto Code (Assigning a card/fob to personnel/staff members)
• Scan Code Manager